Paraview Application Service Gateway Troubleshooting Guide

Common Issues and Solutions

Prerequisites

Prerequisites: Please make sure you are holding the SSH key pair.

SSH into the EC2 instance:

user id: ubuntu
password: use the ssh-key pair not password
Public ip: get the public from aws console or from the AWS Clouformation Output
For example: ssh -i your_privated_key ubuntu@a.b.c.d

Troubleshooting Steps

Instructions: Troubleshooting Steps

Solutions:

Open your Terminal. e.g. iTerm2

            
#nc -zvt 18.138.199.0 22  #replace the public ip with yours.
Connection to 18.138.199.0 port 22 [tcp/ssh] succeeded!
#ssh -i your_privated_key ubuntu@18.138.199.0   #replase the privated key and ip.
$sudo -i   #change into root user
#tail -f /var/log/cloud-init-output.log #tail the cloud-init script output

Instructions: How to resatrt the Application without reboot the EC2 instance.

Solutions:

Open your Terminal. e.g. iTerm2

                
    #ssh -i your_privated_key ubuntu@18.138.199.0   #replase the privated key and ip.
    $sudo -i   #change into root user
    #su - ecs  #change into esc user
    $esc.sh all stop    #stop all components
    $esc.sh all status  #show all components status
    $esc.sh all start   #start all componnents

Or you may reboot the EC2 instance thru AWS console